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Gift Certificate FAQ

Purchasing Gift Certificates
How to send Gift Certificates
Buying with Gift Certificates
Redeeming Gift Certificates
When problems occur

We now have some easy to follow youtube videos to demonstrate step by step how to purchase and redeem E Gift Certificates and also for new customers on how to set up an account.

How to add funds to your E gift account
https://www.youtube.com/watch?v=tuZqlI-wXNI&list=UUbxzRcdHtQ1NIDO1Opbsc-Q

Sending a E gift certificate
https://www.youtube.com/watch?v=4sX6stMFOz0&list=UUbxzRcdHtQ1NIDO1Opbsc-Q

Paying for goods with gift account funds
https://www.youtube.com/watch?v=tWK3d_YwwcU&feature=youtu.be

Setting up an account
https://www.youtube.com/watch?v=1Ua9y0LTpfw&feature=youtu.be /

Redeeming Gift Certificates

If you receive a Gift Certificate by email it will contain details of who sent you the Gift Certificate, along with possibly a short message from them. The email will also contain the Gift Certificate Redemption Code. It is probably a good idea to print out this email for future reference. You can now redeem the Gift Certificate in two ways.

1. By clicking on the link contained within the email for this express purpose. This will take you to the store's Redeem Gift Certificate page. You will then be requested to create an account, before the Gift Certificate is validated and placed in your Gift Certificate Account ready for you to spend it on whatever you want.

2. During the checkout process, on the same page that you select a payment method there will be a box to enter a Redemption Code. Enter the Redemption Code here, and click the Redeem button. The code will be validated and the amount added to your Gift Certificate Account. You can then use the amount to purchase any item from our store

Please enter your Gift Certificate redemption code:
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